We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please either complete a complaints form available at reception or send your concerns in writing addressed to the practice complaints advisor, Dr Victor Smith, GP Partner or Ms Carolyn Stuart, Assistant Practice Manager.
You can also contact the surgery in writing to provide any feedback on our service.