PATIENT NOTICE
For the last week in October and the first week in November we are having our computer system replaced
During this time we will be able to see you for Urgent Problems only and unable to print routine prescriptions
PLEASE ORDER MEDICATIONS EARLY
We will be changing our clinical system from EMIS to VISION in October. This change will be happening all across Scotland.
From Tuesday 27 October to Monday 2 November we will have read only access to the medical record system while the transfer of data to the new system takes place. Please see below important points to be aware of:
- We will be unable to issue regular medications – if you are due any prescriptions during this period then you MUST order them early, and the cut-off date will be Sunday 25 October, in order for us to process all of them before the system shuts down.
- Please note during this time online prescription requests will be suspended.
- We will be unable to do non-emergency bloods
- We will be unable to do e consults
- We will not receive any electronic secondary care communication (e.g. hospital/clinic letters)
- We will not receive any results (bloods, scans, swabs, urine)
- We will not be able to provide copies of medical records
- We will not be able to produce private medical reports
- We will be unable to register new patients
- We will be unable to book future appointments
This is an enormous undertaking and we therefore kindly ask for your patience and understanding during this time as we navigate and familiarise ourselves with this significant change of clinical records system. Please note that it may take several weeks before we are fully settled and services return to normal.
Thank you for bearing with us during this essential upgrade.
